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Terms of Service

Effective 27 August 2026 · Last updated 27 August 2026

These Terms are the agreement between you and the developer of Thali. The sections most likely to matter to you are 5 (what the estimates are and are not), 6 (subscriptions and trials) and 7 (how much you can use the AI features in a day).

1. This agreement 2. Eligibility 3. Your licence to use Thali 4. What the service is 5. Estimates and no medical advice 6. Subscriptions, trials and billing 7. Fair use and daily limits 8. Your responsibilities 9. Your content 10. Intellectual property 11. Disclaimer of warranties 12. Limitation of liability 13. Indemnity 14. Termination 15. Changes to these Terms 16. Governing law 17. Apple specific terms

1. This agreement

These Terms of Service ("Terms") are a legal agreement between you and Upwan Chachra, an individual developer based in Calgary, Alberta, Canada ("Thali", "we", "us", "our"), governing your use of the Thali mobile application (the "App"). By downloading, accessing or using the App you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

2. Eligibility

You must be at least 18 years old to use the App. By using it you represent that you are 18 or older. The App is not intended for and may not be used by anyone under 18, and the app blocks account creation when the date of birth you enter indicates otherwise.

3. Your licence to use Thali

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to download and use the App on Apple devices that you own or control, for your personal, non-commercial use, in accordance with Apple's App Store Terms of Service.

4. What the service is

Thali is a calorie and nutrition tracking app. It uses artificial intelligence and third-party nutrition databases to identify foods from text and photos, estimate their nutrition, break composed dishes into their ingredients, and track your logs, weight and goals over time. Features may change, be added, or be removed over time.

5. AI estimates, and no medical advice

Please read

Thali estimates the nutritional content of foods using AI and third-party databases. These estimates are approximations and may be inaccurate or incomplete. Every entry carries a confidence score precisely because the numbers are estimates rather than measurements.

Thali is not a medical device and does not provide medical, nutritional, dietary or health advice, diagnosis or treatment. The App is for general informational and self-tracking purposes only. Do not rely on it for medical decisions. Always consult a qualified healthcare professional or registered dietitian before changing your diet, exercise or health regimen, or if you have any medical condition or dietary restriction, including allergies.

Do not rely on Thali to tell you whether a food is safe for you to eat. Ingredient breakdowns are estimates of nutrition, not allergen or dietary-compliance declarations. If you have a food allergy, or follow a religious or medical dietary restriction, check the actual product or ask the person who prepared the food.

If you have concerns about your eating habits or your relationship with food, please consider reaching out to a qualified healthcare professional for support. Your use of the App's estimates is at your own risk.

6. Subscriptions, free trials and billing

Thali offers an optional premium subscription, purchased through Apple's In-App Purchase system and managed with RevenueCat. Monthly and annual plans are available.

Pricing

The price shown to you in the App and on the App Store at the time of purchase is the price that applies. Prices vary by region and currency and may change over time. We deliberately do not restate a figure here, because a number written into this document could only ever fall out of step with the store. The App reads live prices from the App Store and displays them before you buy.

Free trials

We may offer a free trial on a plan. Where one is offered, its length and your eligibility for it are determined by Apple, not by us. Apple grants an introductory offer once per subscription group per Apple ID, so if you have already used a free trial for Thali on your Apple ID, you will not receive another one, and a new subscription will be charged in full immediately.

The App checks your eligibility with the App Store before you purchase and shows you the actual terms of the offer you are being given. If a trial applies and you do not cancel at least 24 hours before it ends, it converts automatically to a paid subscription and your Apple ID is charged.

Auto-renewal, cancellation and refunds

7. Fair use and daily limits

The AI features cost real money to run, so they carry limits. These apply to every account, including paid subscriptions, and we would rather you learned them here than by hitting one.

LimitApplies to
100 requests per day, per accountA single combined allowance shared across all AI features: typed food lookup, multi-item meal breakdown, and photo analysis. It resets at midnight UTC.
20 requests per minute, per network addressA short-term burst limit to prevent abuse. Reaching it is temporary and clears within a minute.
No limitBarcode scanning is unlimited and is not counted against either allowance, because it does not use an AI model.

We may adjust these limits as running costs change. If we reduce them materially we will say so in the App. Attempting to work around them, whether by automation, multiple accounts, or otherwise, is a breach of section 8.

8. Your responsibilities and acceptable use

You agree to provide accurate information, keep your login credentials secure, and use the App only for lawful purposes. You agree not to:

9. Your content, and the licence you give us

You retain ownership of the content you submit, including your food logs, meal photos, dish names and notes. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce and process that content solely in order to operate the App's features for you. That includes sending a meal photo or a food query to our AI providers for analysis, as described in the Privacy Policy.

One part of this licence is broader, so it is spelled out

To avoid paying an AI model to answer the same question twice, we keep a shared cache of food lookups. This licence therefore also permits us to retain the text of a food query you type, together with its nutrition result, in a cache that is shared with other users and serves the same query to them.

That cache is keyed by the query text and records nothing about who typed it, which is why it survives the deletion of your account. Because the key is the text you typed, do not put personal details into a food search. It covers typed queries only. It does not extend to your photos, your logs, your weight history, your notes, or anything else connected to you. Privacy Policy section 6 describes the same arrangement from the privacy side, and tells you how to have a specific entry removed.

You are responsible for the content you submit.

10. Intellectual property

The App, including its design, code and branding, is owned by us and protected by intellectual-property laws. Except for the licence granted in section 3, we reserve all rights. You may not copy, modify, distribute, or create derivative works from the App without our permission.

11. Disclaimer of warranties

12. Limitation of liability

13. Indemnity

You agree to indemnify and hold us harmless from claims, damages and expenses arising out of your misuse of the App, or your violation of these Terms, of any law, or of any third-party right.

14. Termination

You may stop using the App and delete your account at any time, in Settings under Delete Account. We may suspend or terminate your access if you violate these Terms or misuse the service. Provisions that by their nature should survive termination, including the disclaimers, the limitation of liability, and governing law, will survive. Remember that deleting your account does not cancel your Apple subscription; see section 6.

15. Changes to these Terms

We may update these Terms from time to time. We will update the date at the top and, where appropriate, tell you in the App. Continuing to use the App after a change takes effect means you accept the updated Terms.

16. Governing law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You agree that the courts located in Calgary, Alberta will have exclusive jurisdiction over any dispute, except where applicable law gives you the right to bring a claim in your local courts. Nothing in these Terms removes any mandatory consumer protection right you have where you live.

17. Apple specific terms

Because you obtained the App from the Apple App Store, the following also apply:


Contact

Questions about these Terms, or about your subscription:

Thali

Operated by Upwan Chachra

Calgary, Alberta, Canada

krish.aerialmedia@gmail.com

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